A unified communications productivity
software suite to provide office staff with business tools to improve
user and team productivity.
The Panasonic Communication Assistant
productivity software suite is a highly intuitive unified communications solution that blends easy
point and click telephony together with presence, availability,
Microsoft Outlook® integration, visual voice messaging and a variety of
collaboration tools to simplify and enhance real-time communications for
business telephony users.
The software can be deployed either in server-less mode or together with
communication assistant server providing added functionality for single
site small to medium businesses. Depending on the type of users and the
set of features required, the Communication Assistant (CA) clients can
be run in three different modes:
Communication Assistant Basic
(Included Free for all users of
Panasonic KX-NCP
and KX-TDE systems) Point and click telephony - Helps you visually control all your
communications from your PC.
Microsoft Outlook® Integration
Incoming Call Popup
Cut and Paste Dialling
Chat
Presence (Click to view)
Contact List (10 entries)
Searchable Call History (10 entries)
Communication Assistant Professional
(Licence required) Point and click telephony with
real-time rich presence information - Helps you visually control all
your communications from your PC and stay informed of users availability
wherever they may be.
Microsoft Outlook® Integration
Incoming Call Popup
Cut and Paste Dialling
Chat
Presence (On screen real-time)
Contact List (1000 entries)
Searchable Call History (1000
entries)
CRM Integration
Communication Assistant Supervisor (Licence required) For supervisors to easily monitor and manage telephony activities of
group members. Ideal for team leaders, managers and those working in a
help desk or small call centre.
Monitor Telephony Activities
Call Monitoring
Call Distribution Incoming Call
Distribution (ICD) Group
Manage Team Members Calls
Quick Reports
Network Camera Integration (Included on all versions)
Panasonic Network Cameras can also be integrated, allowing users to
answer a Doorphone call and open the door after viewing the Network
Camera video feed on screen.
Communication Assistant Virtual
Demo
(Download this file to view a demonstration of
Communication Assistant. It replicates almost every feature of the
software as if running on a live system.)
